Customer Support
Plain
Listed offer value
$6,000VC-backed, <$5M raised, support team of 10 or fewer
Eligibility & conditions
Plain is a B2B support platform that pulls Slack, Microsoft Teams, Discord, email, live chat and in-app forms into one inbox with AI triage and a GraphQL API. Its startup program gives 50% off the Horizon plan at a flat $6,000 for 12 months covering 10 seats, stated verbatim on the program page as "$6k flat fee, 12 months, 10 seats". Horizon lists at $299/month for 3 seats plus $99 per additional seat, so 10 seats normally costs $11,904 a year, which confirms the 50% figure. The program runs on rolling applications through a demo call, with no published deadline or cohort.
Captured Oct 28, 2026View source
How to apply
5 steps- Read the terms at https://www.plain.com/startups and confirm you qualify: VC-backed with up to $5M raised, 10 or fewer people on your support team, and not already a Plain customer.
- Click BOOK A DEMO on that page, which opens https://www.plain.com/get/demo, and book a 30-minute call with the Plain team. Bring your funding stage and support volume to the call.
- Take the second call, where Plain confirms your eligibility and sets up your workspace.
- Start the 2-week free trial, invite your team, and connect your support channels.
- When the trial ends, Plain sets up the custom plan at the $6,000 flat rate for 12 months. Seats above 10 during those 12 months are billed at Plain's annual Expansion tier price, and the rate does not drop if you need fewer than 10 seats.
Track my progress 0/5
Saved in this browser. No account or server upload.
All guides on PerkAtlas are free. Provider eligibility, pricing and availability still apply.